Job Description

Join our outstanding team at The Quail as our Hotel Manager, where you will oversee the day‑to‑day operations of the hotel and ensure an exceptional guest experience at every touchpoint.

In this role you will:

• Work for a highly prestigious hotel located in sunny Carmel Valley, California
• Be provided exceptional medical benefits and employee discounts on lodge, golf, and dining services.
• Act as pivotal part of the Executive Committee

Key Accountabilities:

• Provide strategic leadership and operational oversight of the entire property, ensuring consistent operational performance.
• Manage aspects of operational insurance and legal matters
• Lead and develop department heads and managers, fostering accountability, collaboration, and continuous improvement.
• Partner with Managing Director to develop and execute the property’s strategic vision and business plan, translating priorities into measurable operational and financial results.
• Drive property-wide operational excellence, balancing elevated service standards with efficiency, productivity, and disciplined cost management.
• Provide strategic input on capital projects and future developments, ensuring investments enhance the guest experience, asset value, and return on investment.
• Oversee operating budgets and financial controls across hotel operations, driving accountability for expenses, productivity, and profitability.
• Develop and mentor department leaders, cultivating a high-performance culture and strong pipeline of talent.
• Assume overall operational leadership in the Managing Director absence, ensuring continuity of service, business performance, and team alignment.

General Requirements:

• Prior experience with POS and Resort management systems
• Proficient in MS Office (Word, Excel, Outlook)
• Must be knowledgeable with compliance in health and safety standards
• 7 years of hospitality experience required
• 5 years or more managing supervisory level staff required
• Hospitality management degree preferred

Salary: $145,000 - $150,000.00 per year + Bonus

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