Job Description

Social Media & Community Manager

Root Causes Medicine | San Antonio or Austin, TX | Fractional, ~20 hrs/week | On-Site

About Root Causes

Root Causes Oncology is the integrative oncology program of Root Causes Medicine, a functional medicine clinic in San Antonio, TX. Conventional care asks how to eliminate the cancer. We also ask a more fundamental question: why is the body allowing it to take hold in the first place?

Our practitioners work with patients to address those underlying causes, beginning with a weeklong immersive program. Patients travel for hours and across state lines for this care, and they love it — our NPS is above 80.

We're now building our marketing foundation, and this role is a central part of it.

The Opportunity

This clinic produces remarkable stories every week, and almost none of them reach the outside world. Dr. Lucas Tims — one of fewer than 125 board-certified naturopathic oncologists in the country — records podcasts and teaching sessions regularly. Our members tell us they can't talk us up enough.

Your job is to turn all of that into a consistent, growing presence — on our channels, and in the communities where patients already spend their time.

What You'll Own

Content

• Shoot and edit content at the clinic and in our studio

• Work from podcast recordings and monthly content sessions with Dr. Lucas

• Keep the content library organized and ready to use

Channels

• Run both Instagram accounts day to day, each with its own role

• Publish 3 to 4 times a week per account, plus stories and biweekly Lives with Dr. Lucas

• Grow the audience in thoughtful ways — through content that's genuinely helpful and partnerships that expand our visibility

Community

• Represent us in the Facebook groups and online communities where cancer patients gather — genuinely helpful, never promotional

• Coordinate Dr. Lucas's occasional Q&A appearances

• Support and capture our monthly open house

Performance

• Track what works and report monthly

• Boost the posts that earn it

• Shape the content plan around what you learn

Who You Are

• Hands-on — you shoot, edit, write, post, and answer DMs yourself

• Local and present — based in San Antonio or Austin and want to be at the clinic regularly, because that's where the material is

• Experienced in healthcare or wellness content, and genuinely sensitive to the subject matter and circumstances of our audience — patients, caregivers, and practitioners

• Consistent — you post on schedule and keep the quality steady

• Highly collaborative — you're joining a team that's passionate about building something meaningful, together

• A clear communicator who works well with clinicians and patients alike

What We Offer

• Work that matters — you'll make an unmistakable difference in people's lives and be proud to talk about it

• Real ownership and room to grow as we do — a small team, no layers, your work visible every week

• Access to our world-class practitioners for you and your family

• Competitive compensation commensurate with experience, with room to grow as we do

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